Terms of Service

Effective Date: 1st March 2025

Welcome to FactFind365, a service provided by BlackJackal Limited ("we", "us", or "our"). By accessing or using our software-as-a-service (SaaS) platform, located at factfind365.com ("Service"), you agree to be bound by the following terms and conditions ("Terms").

1. Eligibility

You must be at least 18 years old to use this Service. By using FactFind365, you represent and warrant that you meet this requirement.

2. Account Registration

You must provide accurate, complete information when creating an account. You are responsible for safeguarding your password and any activity under your account.

3. Use of the Service

FactFind365 allows users to create, send, view, download, and print structured questionnaires. You are solely responsible for the content you create and the data you collect using our Service. You agree not to use the platform for any unlawful or harmful activities.

4. Subscription and Payment

We offer both monthly and annual subscription plans with different pricing tiers depending on the number of user accounts. Fees are billed in advance and are non-refundable except as described in our Refund Policy.

5. Intellectual Property

All intellectual property rights in the Service and its content (excluding user-generated content) belong to BlackJackal Limited. You may not copy, modify, or distribute any part of our Service without our written permission.

6. Termination

We reserve the right to suspend or terminate your access to the Service at our discretion, without notice, for conduct that violates these Terms.

7. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted or error-free.

8. Limitation of Liability

To the fullest extent permitted by law, BlackJackal Limited shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Service.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page and take effect immediately upon posting.

10. Contact

For questions about these Terms, please contact us at hello@factfind365.com.