Privacy Policy

Effective Date: 1st March 2025

This Privacy Policy describes how BlackJackal Limited ("we", "us", or "our") collects, uses, and protects your information when you use the FactFind365 platform.

1. Information We Collect

Account Information: Name, email address, and login credentials.

Usage Data: IP addresses, browser types, and access times.

Questionnaire Data: Any information entered or uploaded by you or your clients into our platform.

Analytics: We use Google Analytics to understand how users interact with our platform.

2. How We Use Information

We use collected data to:

  • Provide and maintain the Service
  • Improve user experience
  • Communicate with you
  • Monitor usage and troubleshoot issues

3. Data Storage and Security

All data is stored securely on third-party servers provided by Digital Ocean. We implement reasonable measures to protect your data, but no system is 100% secure.

4. Data Deletion

Users can delete customer responses manually within the app. Users may also delete their accounts entirely.

5. Sharing of Information

We do not sell or share your personal data with third parties except:

  • To comply with legal obligations
  • To protect our rights
  • With service providers (e.g., Digital Ocean, Google Analytics)

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at hello@factfind365.com for any such requests.

7. Changes to this Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact

Questions about this policy? Email us at hello@factfind365.com.